Condition and Backstamp
All our Lomonosov items are brand new and they all bear the Lomonosov logo on the base. Some also bear the words "Made in Russia". The backstamp is usually a blueish-grey but is occasionally a darker blue or sometimes red.
Payment to be made within 7 days of purchase, please.
Payment to be made in pounds sterling (GBP), please.
We prefer payment via PayPal but also accept cheques or postal orders.
Buyers outside the UK
We only accept payment via PayPal from buyers outside the UK.
Items will be securely packaged and posted as soon as payment has cleared.
Where possible, we are always happy to combine postage costs for multiple purchases. If you purchase more than one item from us, please wait for us to send you an invoice before paying, as this will allow us to combine the postage.
If an item is damaged in transit, please contact us and we will replace it or refund your payment. We would appreciate either the return of the item or a photo of the damage, to support any claim we may make against the carrier.
Your right to cancel
If you purchase an item from our website, you have the right to cancel the transaction. If you wish to do this, please contact us at the latest 14 days after you have received the item. We will refund the full cost of the item, but you will be responsible for the cost of returning it to us.